Custom Art & Assets for Your Game

FAQ

Frequently Asked Questions

• How custom are your assets? Will other games have the same visuals?

  All DesignTebe assets are made exclusively for each client. We don’t use stock templates or resell visuals from past projects. Every icon, UI element, or tileset is built around your style guide or gameplay context. Once delivered, those assets belong solely to your project. You’ll never see them reused in someone else’s game. We take visual originality as seriously as technical polish.

• What platforms and engines do you support?

  We support Unity (including UI Toolkit and Canvas), Godot (v3 and v4), Unreal UMG, and custom engines. Deliverables can include PNG, SVG, PSD, or sliced assets, depending on what your pipeline requires. We also provide texture atlases, JSON metadata for automated placement, or custom font files when needed. If you’re using a WebGL or HTML5 game framework, we adapt to PixiJS or Phaser formats as well. Just let us know your engine in the initial briefing.

• What is your typical turnaround time?

  Most projects take between 1 and 3 weeks depending on scope and feedback rounds. A basic UI pack or reskin may be completed within 7–10 business days. More complex work involving multiple states, animations, or environments may take up to 4 weeks. We can accommodate urgent timelines with prior notice and limited scope. Our priority is always to balance speed with intentional, high-quality design. You’ll receive a clear production schedule before we begin.

• Can I revise or request changes after delivery?

  Yes. Every project includes 1 to 2 revision rounds built into the base cost. These are for visual changes, feedback tweaks, or usability adjustments—not full reworks. We aim to clarify the style direction early with mockups to avoid major shifts later. Additional revision rounds can be added at an hourly rate or flat fee depending on scope. Our goal is always to deliver assets you're completely happy with.

• How do payments work?

  We require a 50% deposit to begin work, and the remaining 50% upon final delivery. Payment is accepted via PayPal, Wise, or bank transfer (EU/UK clients). For returning clients, we also offer milestone-based invoicing for larger packages. A detailed scope and payment breakdown is provided with each proposal. We do not charge hidden fees—what you agree to upfront is what you pay.

• Do you offer just UI design, or can you do in-game art too?

  We specialize in UI/UX but also offer character sprites, environment tilesets, and in-game iconography. We do not currently provide 3D models, full concept art, or cutscene animation. However, we can work with your team’s 3D pipeline to design texture maps or interface layers for 3D spaces. If you need branding or game logos, we can include that as part of a larger visual package.

• What’s your process like for working with a new game?

  Our workflow starts with a discovery call or questionnaire where you share your game’s genre, platform, player base, and visual references. We then create 2–3 visual mockups to define the direction. Once approved, we begin structured asset delivery in weekly milestones. You receive updates at each phase and have a chance to give feedback. Final delivery includes export-ready assets and documentation for implementation.

• Can I hire you for just a few icons or a menu screen?

  Yes. We accept micro-projects with a minimum engagement of $100. Whether you need a quick ability icon set or a restyled pause menu, we can scope that for you. These smaller tasks are typically delivered in 3–5 business days. Micro-projects follow the same quality process and include one revision round. For consistent small tasks, we also offer monthly retainer options.

• Do you offer support after delivery?

  Yes, we provide 5 to 10 business days of post-delivery support. This includes guidance on integration, format adjustments, or troubleshooting compatibility issues. We want our work to look and function exactly as expected in your engine. You can also reach out later if you expand your game and need new assets in the same visual style. Long-term clients often return to extend their design system over time.

• Can I get layered source files (e.g., PSD or Figma)?

  Yes. All our UI and visual design work is delivered with layered files unless otherwise requested. PSD, Figma, or Illustrator formats are available based on your project needs. We also provide flattened PNGs and optimized exports for engines that require lightweight textures. Clear folder naming, resolution scaling, and export instructions are part of every package. You get full control over your files post-delivery.

• Do you work with teams outside Europe or the US?

  Absolutely. We’ve worked with studios, freelancers, and educators in more than a dozen countries including Canada, Brazil, Singapore, South Africa, and Australia. All communication is handled in English, and assets are delivered digitally via secure cloud folders. We accommodate timezone differences with asynchronous updates. Whether you’re building a small mobile game or an interactive installation, we’re happy to adapt to your location and workflow.